FAQ

FAQ — Everything You Need to Know About Working With Us

Choosing the right manufacturing partner is not only about products, but also about trust, service, and long-term reliability.
We understand that international buyers — from distributors and designers to real estate developers and hotel project managers — need more than a supplier. You need a partner who can:

  • Deliver custom furniture (wardrobes, cabinets, TV units, sideboards) with flexible materials such as melamine-faced boards, solid wood, and natural veneer.

  • Provide hardware solutions including hinges, drawer rails, and handles built for durability and performance.

  • Offer smart storage systems (kitchen pull-out baskets, wall-mounted organizers, multi-purpose racks) that optimize both residential and commercial spaces.

  • Support OEM/ODM projects, ensuring your brand and designs are realized with efficiency and precision.

This FAQ page is designed to answer the most common questions our international partners ask us — from MOQ, lead times, and shipping terms to customization, QC processes, and after-sales support.

If you don’t find your specific question below, feel free to [Contact Us] directly — our team is always ready to provide tailored answers and solutions.

We are a direct manufacturer in Guangzhou, China, not a middleman. Our factory specializes in custom furniture (kitchen cabinets, wardrobes, sideboards, TV units), cabinet hardware (hinges, drawer slides, handles), and storage solutions (kitchen pull-out baskets, wall-mounted organizers). By working directly with our factory, clients benefit from transparent pricing, consistent quality, and on-time delivery.

We mainly serve international B2B clients, such as:

  • Furniture distributors and wholesalers looking for China cabinet manufacturers

  • Hardware importers and suppliers sourcing hinges, rails, and handles

  • Interior designers and studios seeking reliable custom furniture factories

  • Real estate developers, hotels, and apartments requiring bulk cabinetry solutions

  • Project contractors and builders needing cost-effective storage and hardware systems

Yes. As an experienced OEM/ODM furniture and hardware manufacturer, we support private labeling, custom designs, and tailored production for global partners. This applies across furniture, hardware accessories, and storage systems.

  • Custom furniture: 30–40 days, depending on project scale

  • Cabinet hardware (hinges, rails, handles): 15–25 days for standard SKUs

  • Storage systems (pull-out baskets, organizers): 20–30 days bulk orders
    We operate with advanced production lines in China and can support both large-scale distribution orders and small-batch custom projects.

Yes, we provide furniture material samples (melamine, veneer, solid wood finishes), as well as hardware test samples (hinges, drawer slides, handles) and storage basket prototypes for international buyers to evaluate quality before bulk purchasing.

  • Furniture: E0/E1 boards, CARB compliance, FSC, ISO9001

  • Hardware: SGS-tested, salt-spray resistant, RoHS compliance, durability tested for 50,000+ cycles

  • Storage systems: Export-standard materials, SGS certifications for performance and safety

As a China furniture and hardware manufacturer, we apply strict QC systems:

  • Furniture: CNC precision cutting, edge banding, assembly checks, surface finishing inspection

  • Hardware: Load-bearing test, corrosion resistance, life-cycle durability test

  • Storage systems: Functional testing, fitting accuracy, smooth sliding mechanism check
    We also share QC reports, production photos, and third-party inspection support for global buyers.

For international trade, standard terms are T/T (30% deposit, 70% before shipment). We also accept L/C for large orders, and flexible arrangements may be discussed with long-term partners.

We use export-standard packaging (flat-pack or assembled furniture, blister-packed hardware, protective carton for storage systems).
Shipping methods include sea freight (FCL/LCL), air freight, and courier (DHL/UPS/FedEx). We can ship to any major port worldwide.

Yes. For custom furniture projects, we supply CAD drawings, 3D assembly manuals, and remote installation guidance.
For hardware and storage systems, we provide fitting guides and technical consultation, making it easier for distributors and contractors to serve their end clients.

Still Have Questions?

We know every project is unique — whether it’s a hotel renovation, residential development, or large-scale distribution. If you didn’t find your answer here, our team is ready to assist.

👉 [Request a Quote] — Tell us your project needs and get a tailored solution.
👉 [Download Catalog] — Explore our full range of furniture, hardware, and storage systems.
👉 [Contact Us] — Speak directly with our export team for quick answers.

Your trusted partner in custom furniture, hardware, and storage solutions.

Trusted by Global Partners

At Zhemoo, we don’t just manufacture furniture and home storage products — we empower projects worldwide. Over the past decade, we’ve supported:

  • Real estate developers & contractors — delivering full-house cabinetry and built-in solutions for residential projects.

  • Hotels & serviced apartments — providing durable, stylish furniture and storage systems tailored for hospitality needs.

  • Distributors & sourcing companies — supplying bulk-ready products with consistent quality and on-time delivery.

Our Impact in Numbers

  • 10+ years of custom manufacturing experience

  • 30+ countries served across Europe, North America, and Australia

  • 5,000+ furniture units and hardware sets shipped annually

What Our Clients Say

“Reliable supply, strong communication, and products that meet project demands — Stetnala has been a trusted partner for our sourcing needs.” — Purchasing Manager, Global Trading Company

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